From here, get the answers about normal questions about wood pellet plant, pellet line, wood pellet machine, wood chipper, dryer.
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Q: Are you manufacturer or trading company?
A: RotexMaster is leading pellet machinery manufacturer in China, also with marketing department and R&D center.
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Q: I am newer to biomass industry, how to design suitable pellet plant?
A: Do not worry about that. We already helped many beginners. We can customize 1-30t/h project according to every customer’s needs. Also we can provide turnkey service.
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Q: How to prepare for setting up a wood pellet production line?
A: Factory to set up pellet line, store raw material and pellets
Abundant raw material
Staff needed for operating the pellet line
Transformer to offer enough power for pellet line
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Q: How can you guarantee the after-sales service?
A: RotexMaster has professional After-sales service system. Onsite installation, debugging, training, maintenance are available worldwide by 20 years experienced and skillful engineers. Also spare parts can be available timely due to oversea warehouses.
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Q: Are there some machines in my area I can observe?
A: RotexMaster has exported to more than 89 countries and regions, if there are machines nearby you, we can contact the customer to arrange a visit for you.
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Q: What type of raw materials can be pelletized by RotexMaster pellet machine?
A: Waste wood materials, forest waste, agricultural straw, rice husk, peanut shells, bamboo, sugarcane bagasse, alfalfa, grass, palm fiber, coffee husk, fertilizer etc.
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Q: How to confirm the compression ratio of mould for my raw material?
A: Our experienced engineers are familiar with many regular raw material. If your raw material is special, do not worry, we can provide free raw material test. You just need to send your raw material to us, we will find the best way to make pellets with it.
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Q: What is the main process for making biomass pellets?
A: Coarse Crushing Section(wood splitter, wood chipper)—Crushing Section—Drying Section—Pelletizing Section—Cooling Section—Packing Section—Controlling Section
